We Love Pets.. Simple!

FAQ+Shipping INFO

"PetBuzz" partners with global merchants to provide you the best prices and a unique global shopping experience.

Means that your order shipped from global areas such as USA, Thailand, Tibet, China, India, etc.

Our products shipped to the USA usually arrive between 2-3 weeks while International orders will take 3-5 weeks.

Most of our products shipped within 24 hours, and We offer 100% satisfaction, and 60-day money back guarantees.

If you don't receive your order, product damaged, or it is not as described on the product page, we will give you a full refund or replace the product.

Note: Shipping costs are Non-refundable, and for products priced above 40 USD, refunds and replacements will be processed as soon as you ship back the product to us.

 

For FREE ITEMS we have a limit of 5 items per order. There have been several people trying to take advantage of this, and we will only cancel your order, and you will not receive your items. Please remember we are a small business, not some mega-corporation.


If you believe you may have entered your email wrong, please contact us, and we will fix it for you.